Starting Pay: $27.83 per hour

Hours: variable, regularly no more than 20 hours per week

• Will regularly cover Open Monday shift 0600-1400. Additional coverage/hours as needed.

Part-Time employees are not eligible for benefits.

The Dispatcher provides front-line contact for citizens in need of emergency and non-emergency services. These services are achieved by receiving and screening incoming calls, transferring calls to appropriate departments within the fire department or other agencies, and speaking with public safety personnel.

Examples of Duties:

• Read, write, and comprehend English clearly and in a professional and courteous manner.
• Answer multiple business and emergency telephone lines in a timely manner.
• Operate multi-radio, multi-channel radio systems efficiently.
• Comprehend and decipher both telephone and radio communications in high stress situations.
• Gather, receive, and record information pertinent to emergency and non-emergency calls.
• Dispatch emergency and non-emergency calls for fire and EMS services in a timely manner.
• Accurately multi-task during stressful situations independently.
• Maintain situational awareness and self-control during highly stressful situations.
• Monitor station security via CCTV.
• Data input into logs.
• Assist with the day-to-day running of the Communications Office independently.
• Have a working knowledge of computers and Microsoft Word and be able to type accurately and efficiently.

Physical Demands:

• The work is typically performed while intermittently sitting, standing, walking, bending, crouching, reaching with hands and arms.
• Duties involve extended time at a workstation in an office without other personnel.
• Daily use of household chemicals to maintain the Communications Office.

Minimum Qualifications:

• 1 year or more experience dispatching
• EMD certification
• High School Diploma or GED equivalent
• Valid Texas Driver’s License

Application Link

• Send your completed application to careers@villagefire.org.